Coorpacademy is the provider for your MOOC platform. We are the developers, instructional designers, and customer success managers behind every course you do on your platform.
We have been mandated by your employer to provide these services. Your employer has agreed to allow us to use the data we collect to continuously improve your experience, to produce better content, and to tailor the platform to your needs.
For example, when you finish a course, or stop halfway during a course, we save this data. This way, we know to adapt our recommendations to courses you like better.
Another example: when you click on "Start Learning" in the upper right hand corner of the course description page, we record it. And if we see that a lot of users click on this button to start learning instead of another button, we know we need to improve (or remove) the other button.
Want to know more about GDPR?
We have produced a course on the "Impacts of GDPR". Just search for "GDPR" ("RGPD" in French) on your platform to improve your knowledge on it!
If you can't find it on your platform, maybe your platform's manager hasn't activated it. Ask your manager for it and we'll be glad to add it to your platform.
You can also follow the course in a stand-alone page by clicking here, but you won't get any stars.
Privacy And Your Activity
Coorpacademy Privacy Promise
Be Lawful, Fair, Transparent
We will process your personal data lawfully, fairly and in a transparent manner in relation to you.
Limit Purpose of Data Collection
The data we collect about you is only for a specific, explicit and legitimate purpose: namely to give you a better experience on the platform. And we will not process it any more than necessary or in a manner that is incompatible with this purpose.
The data we collect about you is adequate, relevant and limited to what is necessary. No asking about your race, or sexual orientation here, we don't need to know any of this!
We will strive to keep your data accurate and up to date.
Limit Storage of Data
We limit the time we keep your data for. If your account is deleted (because you leave your company, or because you ask us to), the data we have about you will only be kept for a month (as a backup) until it is permanently deleted. We keep logs of your activity for a little while longer, but once your account is deleted this data is untraceable back to you.
Keep Data Confidential
We keep your data safe.
This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical and organisational measures.
We are responsible for, and able to demonstrate our compliance with the GDPR.
What kind of data do you collect about me and why?
We collect your first and last names, email address, and any work-related information (such as which business unit you are in) that your employer sends.
How long will you keep my data?
We keep your data for as long as we need to use it to improve our services, as long as your account still exists on this platform, and this platform still exists on our servers (i.e. as long as we are still under contract with your employer).
How are you using my data?
Our elearning platform, delivering all the online training services to you, is fully hosted in an Amazon Cloud Center in Dublin. All course-associated data are therefore uniquely located in Europe.
We make sure our platform is providing the upmost degree of efficiency and satisfaction, so we constantly bring evolutions with our development team located in France.
Some of our research is conducted in Switzerland, and from time to time we may ask our partners—EdTech labs located in Lausanne Polytechnic School— for their analysis on the pedagogy and course effectiveness of the platform. In doing so, however, your personal data is not used.
Once you’ve registered in the platform, we work with a certain number of sub-contractors with whom we contractually ensure that they take the appropriate organizational and technical measures to be GDPR compliant and therefore to fully execute in line with our Data Privacy engagement to you.
To inform you, we may activate MailChimp, a cloud service located in USA that is fully committed with EU-US Privacy Shield Framework, and uses only your professional email address.
Some of your personal data (including your session ID) can also be used in optimized storage databases: we use Redis, Compose, Mlab, Amazon S3, which are all offering secured, performing storage solutions in Amazon Cloud in Ireland.
We also rely on subcontractors for the following things: video flows creation, operation, monitoring and optimization. We work with Kinesis for data streaming, with Serenytics for analytics dashboards, with Logmatic for operational monitoring and with ElasticSearch for keyword-based search. All of these solutions are in Amazon Cloud in Ireland. For our training video content distribution, we use JWPlayer, based in New-York, who committed to the EU-US Privacy Shield Framework and where only session_id is the sole personal data processed.
Finally, for website analytics, your session id can be used by GoogleAnalytics in Europe, with their disaster recovery site in the USA, but with a full commitment with EU-US Privacy Shield and a Data Protection Agreement in place with us.
In addition to the strong attention towards our sub-processing partners' adequate level of compliance with GDPR, we put in place Data Transfer Agreements with the ones being in the USA, or outside EU, engaging them to cascade the same degree of Data Privacy warranties to their possible processing partners.
Do you share any of my data with other organizations?
No. We don't do cross site marketing. Thus, we don't share your personal data with any organization whose purpose is not to help us ensure our service to you.
Can I delete my data?
You can indeed delete your account and associated data.
Can I see and obtain, or rectify my data?
Of course !
Can I port my data to another service?
Your Rights Regarding Personal Data Processing
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
Information supplied by cookies can help us to understand the profile of our learners and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your account and to provide a more personalised experience.
Cloudflare Cookie: to optimize loading times of our application (through http caching)
Google Analytics Cookies: to optimize your experience on the platform by collecting behavioral data on how you use the platform.
Amazon Load Balancer Cookie (or heroku affinity cookie): to make sure you are always on the right server
Coorpacademy Microservices Cookies: to automatically log you in next time you connect and to remember who you are on our different services (notifications, APIs, current session, etc)
Language Cookie : to remember which language you have selected on the platform
Anti-CSRF token : Protects against CSRFs (Cross-Site Request Forgery). This may appear among the cookies. It expires automatically when the user leaves or ends the browser session.
Your web browser may also provide Coorpacademy with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser and this may be captured by performance cookies.
Do Not Track (DNT) Browser Setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.
Apps and Devices
When you download or use Coorpacademy apps on your mobile device, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.
Your web browser or device may also provide Coorpacademy with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, and app ID (a unique identifier relating to the particular copy of the app you are running).
If you have any concerns about the information which might be accessed from or stored on your device by Coorpacademy, you may wish to only access Coorpacademy content through a web browser and review your web browser settings.
Changes to Coorpacademy's Privacy & Cookies Policy
This Privacy & Cookies Policy may be updated from time to time so you may wish to check it now and then. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Coorpacademy websites. You can also delete your Coorpacademy account at any time (please see "Can I delete my data?" for details).
If material changes are made to the Privacy & Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy & cookies Policy changes).
Date of most recent revision: 02/02/2020